Learning Objectives

  • Understanding and effectively auditing the intent of ISO 9001 in the new Annex SL format
  • Understanding the organization and its context
  • Understanding the needs and expectations of interested parties
  • Design and development controls
  • Leadership and commitment for the quality management system
  • Understanding risks and opportunities
  • Determination of requirements for products and services
  • Control of externally provided products and services
  • Performance evaluation
  • Identification and reporting of non-conformances in the process audit
  • Evaluating corrective actions for root cause and effectiveness
  • Auditing techniques including effective auditing of management

Who should attend?

This course is ideal for anyone involved in the auditing, maintaining or supervising of an ISO 9001:2015 QMS.